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Visiting us

Our reception is open:
Monday – Friday 8:00am to 6:30pm – (calls after 6.30pm are diverted to out of hours service)
Saturdays service is for booked appointments only,  for all general queries please contact the surgery on Mondays.

Cancel an appointment

If you can no longer make your
appointment, please let us know. Tel: 020 7538 0833 or email



GP Practices in England currently have NO access to medical records, prescribing or any functionality required to do our normal business. PLEASE ONLY CONTACT US IN EMERGENCY – WE CAN ONLY TAKE PHONE CALLS. If you have a telephone consultation booked for today, unfortunately due to global IT issues you will not receive a call back today. If it is urgent then please call us or come into the practice and we will triage your needs. We apologise for the inconvenience.

Online Consultation Times from June 2024
Monday to Friday 7.30am to 1.30pm . Please contact NHS 111 at all other times for any urgent queries.

Medical records
All practices nationally have been asked to provide patients with prospective access to their medical record from 31st October 2023. You can access this via the NHS app and/or NHS website if you have a suitable NHS login. Find out more.

Repeat prescriptions
The best way to manage your prescriptions is via the NHS app. Find out more and download it here, today.

Managing Chronic Pain Sessions – FREE
Join our FREE Managing Chronic Pain Sessions – started in April 2024. For more information and how to REGISTER your interest select link. 6 Sessions (once a month) will be led by a fully accredited clinical psychologist from Tower Hamlets Talking Therapies and supported by colleagues from St Pauls Way Medical Centre and Poplar Harca. 

Art for Wellbeing  – Improve your Mental Health by finding your escape (your space)
Join our therapeutic session (led by a specialist team from “a|space|between“) – Tuesday 9th July 2024 – 10.30am at St Pauls Way Medical Centre (meeting room). To register for this event email us at

Patient Participation Group Meeting (PPG) – Register for next meeting (Monday 19th August 2024 at 5pm)
Join our PPG group at St Pauls Way Medical Centre – Meet our team, get updated news, make connections, give us feedback, get involved in community events and much more…To register for next PPG meeting-  email us at or leave your details  here.

Online Patient Guide: How to submit a medical and admin request (YouTube Videos):
Medical Request OR Admin Request.

App for self management of muscle and joint conditions
Find out how to register and use this free service.

Worrying about money?
There’s support in Tower Hamlets – comprehensive list of all the services in Tower Hamlets in different languages. Visit this page and SELECT document in ENGLISH or BENGALI.

GP Community Pharmacist Consultation Service
We are participating in a new approach to improve access for patients to GP appointments. From 1st May 2022, if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice. Find out more