About the Centre
St Paul’s Way Medical Centre is an NHS Health Centre located in Tower Hamlets.
Bromley by Bow Health consists of over 160 people. It’s a team of varied health professionals including: GPs, nurses, advanced nurse practitioners, Health Care Assistants, pharmacists and administrative support. All staff are committed to providing excellent primary care in an area with significant social and economic challenges. Our healthcare service is provided to over 48,000 patients, operating from 4 surgeries across Tower Hamlets. You can register as a patients and/or access a range of community based support locally. We are committed to creating healthy, connected communities.
We are closely affiliated with The Bromley by Bow Centre, which is community charity offering over 40 services and activities and a community research project.
Our vision is to improve the quality of life in our practice communities by providing continuous excellent primary health care. Our practices will be welcoming and creative environments. We will be widely known for our inclusive, value-driven model through maintaining high patient and staff satisfaction. Our values and professionalism will be passed on through teaching and partnership with other organisations.
Teaching, training and research
We teach medical students from Barts and London, University College and Guy’s, Kings and St Thomas’s Medical Schools across our surgeries. We also take part in clinical research projects. Examples of the studies we are involved in include Hepfree (early identification of hepatitis), CANDID study (cancer diagnosis tool study), and studies that look for genetics of chronic diseases including diabetes.
Please ask at reception of any one of our surgeries if you would like to take part in our clinical research projects.
The Clinical Lead Dr Joe Hall is working with the St Paul’s Way Transformation Project, led by Lord Mawson. The transformation project has brought together the health centre, St Paul’s Way Trust school, pharmacy, housing association and the new Prince’s Trust building.
The practice works closely with the Bromley by Bow Centre to address the wider determinants of health and therefore deliver longer term improved health outcomes for patients. An example of how this is achieved is via a “Social Prescriber” project which allows GP’s to refer patients to services that will help them with employment, benefits, healthy lifestyles or their mental health.
We value our local community and work hard with our community partners to improve local services. We also value the individuals and families who are living in the community and can help shape and support the service we offer. In partnership with Morgan Stanley we have expanded our patient engagement team and are opening up the practice to volunteers who are also able to contribute to the service.
Care Quality Commission (CQC) is the independent regulator of health and social care in England. They ensure that health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish their findings, including performance ratings, to help people choose their care. The clinical outcomes are now some of the best in London and in October 2017 the practice was the first in London to be rated “Outstanding” by CQC.
The doctors and staff at this practice are committed to providing high quality healthcare and services to patients. If you have a complaint or concern about the service you have received from the practice, please let us know.
See our complaints procedure