About the Centre
St Paul’s Way Medical Centre is an NHS Health Centre located in Tower Hamlets.
St Paul’s Way Medical Centre is an NHS Health Centre located in the London Borough of Tower Hamlets. The practice has been managed by Mile End East and Bromley by Bow (MEEBBB) Health CIC, a Community Interest Company, since 2013. MEEBBB Health CIC is a not for profit organisation that works with patients and community organisations to improve the health outcomes for the local community.
Our values are empowerment, excellence, equality and learning. We work with patients and our community to design and improve our systems and provide our patients with the knowledge with which they can help themselves. We would like the practice to be a vibrant teaching and training practice and we will ensure the highest possible health care provision and support for patients.
The culture of the practice has been transformed through working with patients and collaborating with other local organisations including Bromley by Bow Health Centre, Merchant Street Practice, Stroudley Walk Health Centre and St Andrews Health Centre.
The Clinical Lead Dr Joe Hall is working with the St Paul’s Way Transformation Project, led by Lord Mawson. The transformation project has brought together the health centre, St Paul’s Way Trust school, pharmacy, housing association and the new Prince’s Trust building.
The practice works closely with the Bromley by Bow Centre to address the wider determinants of health and therefore deliver longer term improved health outcomes for patients. An example of how this is achieved is via a “Social Prescriber” project which allows GP’s to refer patients to services that will help them with employment, benefits, healthy lifestyles or their mental health.
We value our local community and work hard with our community partners to improve local services. We also value the individuals and families who are living in the community and can help shape and support the service we offer. In partnership with Morgan Stanley we have expanded our patient engagement team and are opening up the practice to volunteers who are also able to contribute to the service.
Care Quality Commission (CQC) is the independent regulator of health and social care in England. They ensure that health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish their findings, including performance ratings, to help people choose their care. The clinical outcomes are now some of the best in London and in October 2017 the practice was the first in London to be rated “Outstanding” by CQC.
The doctors and staff at this practice are committed to providing high quality healthcare and services to patients. If you have a complaint or concern about the service you have received from the practice, please let us know.
See our complaints procedure