We offer a range of services at St Paul’s Way
GP – Book an appointment with a General Practitioner for any medical concern or submit a online consultation via our practice website and a clinician will be in touch within 24/48 hours
Practice Nurse – Nurse appointments can be booked for many conditions including baby immunisations, travel vaccinations and advice (for children only ) , sexual health screening, asthma checks , cervical screening and Diabetes advice and management
Pharmacist – We have an onsite pharmacist for medication reviews, advice and repeat prescriptions and advice with minor ailments
Health Care Assistant – Health Care Assistants offer a number of services including new patient health checks, blood pressure checks, Healthy lifestyle advice and weight management , blood tests, smoking adviceBook an appointment
If you are registered with the practice, you have access to services in the local area that do not require you to see a GP in order to be referred.
Many of life’s problems can make you feel unwell.
Social prescribing enables a GP, nurse or other healthcare professional to refer you to a specialist link worker to talk about the issues you’re facing and find the right services to support you.
The service helps you improve your health and wellbeing and to make positive life changes. Get help with:
- Housing, benefits and financial advice
- Employment, training and volunteering
- Education and learning
- Healthy lifestyle advice and physical activity
- Arts, gardening, creative activities
- Befriending, counselling and groups
Ask your GP for a referral or contact firstname.lastname@example.org
020 8709 9848 or 07496 283141
07932 869773 (Bengali speaker)
Do you have something to say, but feel like no one is listening? Mind in Tower Hamlets can help you. They can make sure anyone with a mental health or emotional issue has somewhere to turn for advice and support. See the Mind in Tower Hamlets and Newham website for more information.
Compass Wellbeing is a social enterprise delivering NHS and Public Health services in Tower Hamlets including Talking Therapies, School Health and Family Nurse Partnership in community settings that are easily accessible for everyone. See the Compass Wellbeing website for more information.
Mental Health Crisis
If you are experiencing a mental health crisis, you can call the Tower Hamlets 24 hour Crisis Line number on 0207 771 5807 / 0800 073 0003
Callers will be able to speak to a mental health professional.
Tower Hamlets Talking Therapies
020 8475 8080
This is a free confidential psychology and counselling service that can offer help and support with a range of common mental health problems such as anxiety, low mood, emotional issues, eating disorders, pre-birth and post natal issues, relationship issues, employment issues, bereavement, etc. It offers psychological interventions to people with long-term conditions and those adjusting to a change in their life such as a medical diagnosis, disability, unemployment, retirement, or family circumstances.
You can refer yourself directly by phone or via the website: http://www.towerhamletstalkingtherapies.nhs.uk
Kooth Online Counselling for young people
Islamic counselling by Lateef Project
Lateef Project offer free multi-lingual faith-based counselling to adults who are looking to address specific issues with their mental health. If you think you could benefit from this service, visit www.lateefproject.org/get-support
Whether you’re a young person, looking for help for yourself or someone you know, or whether you’re a teacher trying to help a student find support, the Youth Wellbeing Directory provides a list of local and national organisations for anyone up to the age of 25, along with important information you may find helpful.
Check out Health Spot, a GP hub for young people
Spotlight, Poplar HARCA’s award-winning youth service, runs Health Spot. This is an in-house GP surgery for young people aged 11-19, living in Tower Hamlets.
Spotlight works with young people to support them in all aspects of their development. The team runs a variety of award winning programmes across its six centres and has engaged over 10,000 young people since opening in 2015.
The Health Spot service is available every Tuesday, between 4-8pm. Young people are able to have a 15-30 minute consultation with a GP, over the phone or via video, about unmet health needs they may be experiencing.
The service functions as a specialist extended GP hub, part of the Tower Hamlets GP Care Group. The service approach recognises that early intervention and prevention are effective ways of tackling youth violence. Young people need to be supported in ways that are accessible, embedded in their lives and relevant to their experiences.
Health Spot works in partnership with other local services such as Docklands Outreach and Safe East to deliver comprehensive, holistic support. This is complemented by Spotlight’s rich programme of activities for young people, streamlining medical and social prescribing principles. Young people can safely access confidential advice on all aspects of their physical and mental wellbeing, including mental health, sexual health and drug or alcohol misuse. Each step of the referral and consultation process is supported by a trusted youth worker and underpinned by Spotlight’s rigorous safeguarding procedure.
Young people do not need to be a Spotlight member to use the service. To learn more, including how to make a referral, please get in touch with Spotlight Youth Services Manager Khadija (email@example.com) or Spotlight Youth Worker Treaser (firstname.lastname@example.org).
This resource is intended for non-Covid-19 cases. Anyone who has suspected Covid-19 symptoms should follow government protocol and seek advice from NHS 111 Online.
Visit the Health Spot webpage.
ChatHealth is a text messaging school health service for young people to get confidential advice and support whenever they need it.
ChatHealth is available to all 11-19 year olds across Tower Hamlets educational settings, allowing them to speak to a nurse via text message or phone call.
This new text messaging service complements the regular school nurse service, part of the borough’s 0-19 School Health and Wellbeing service, provided by the GP Care Group. Messages sent to the dedicated number [07507 332 942] are delivered to a secure website and responded to by a member of the school nurse team. Out of hours, anyone who texts the service receives a message explaining where to get help if their question is urgent, and when they can expect a response. Texts are usually replied to within one working day.
ChatHealth is available Monday-Friday from 9am-4pm, automatic replies will be sent to message received out of hours.
Young people who require medical help and advice outside of these hours are advised to contact their GP or call 111.
Visit the Tower Hamlets ChatHealth page for more information.
If we refer you to hospital, you may have some questions about what you can expect when you get there.
To help, you can find lots of useful information as well as useful contacts here.
East London Out Project (ELOP) – an LGBT+ Health and Wellbeing Charity serving London and Essex. ELOP has been providing counselling for the LGBT community for 25 years, and we have built on that expertise to introduce a broader programme of mental health support for the LGBT community.
The HeadsOut Service is free and offers a range of activities:
1. Mental Health and Wellbeing plans: these are 1-1 sessions, usually weekly for 6 weeks. At the end of the programme clients take away an individual health plan that includes: · what wellness looks and feels like · what de-rails wellness and how those triggers impact on the client’s physical, emotional and social well-being · additional tools and coping mechanisms, and · an action plan for the coming 12 months The Health Plan Service includes a review after 4 weeks to ensure that clients remain on track.
2. Wellbeing Workshops run on Mondays from 18:30-20:00. These workshops are issue-based and focus on what clients need to maintain mental wellbeing. The workshops include group activities, skills building and psychoeducation and discussion. The programme includes workshops on anxiety; low mood; creating boundaries; coping with anger; and mindfulness.
3. The ReCharge group runs every Friday from 11:00-12:30. It is a weekly daytime group that focuses on staying well and maintaining connections. The group is facilitated and primarily discussion-based. It aims to build peer networks and reduce social isolation.
Clients can self-refer or be referred by a health and wellbeing professional, For further information visit http://elop.org/
Step Forward runs free & confidential services for young people aged 11-25, living in & around Tower Hamlets. There is an LGBTQ+ group at Step Forward called ‘Step Out’. It’s a friendly and safe space for LGBTQ young people to explore, learn, discuss and socialise. You can access both 1-2-1 support and get the opportunity to meet other young people at their regular social and support groups. Find more information on the Step Forward website.
If you require any private medical letters/ insurance reports to be completed, please email email@example.com
Please note requests can take up to 28 days to be completed, and there is a charge for this:
- Private letters £20
- Private medical reports / insurance reports £30
Please note we do not issue letters for housing and any third party requesting your health information or records should contact the practice directly via email with your consent.
Our reception staff can print a brief medical summary free of charge, if needed.
Get involved in the St Paul’s Way community. Join one of our activity groups or even become a Health Champion. For more information email firstname.lastname@example.orgGet Involved